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12a. Special Two-Part Session – Identity Verification: Rich Call Data, Registered Caller, Global SHAKEN: Opportunities, Challenges and Best Practices

This is the presentation from the first part, “SHAKEN Goes Global: Opportunities and Challenges for Service Providers and Regulators”, which was moderated by George Cray, Senior Vice President of Information Solutions, Products and Services, iconectiv. Panelists include Jim McEachern, Principal Technologist, ATIS; Gunnar Halley, Assistant General Counsel, Microsoft; and Greg Rogers, Deputy General Counsel, Bandwidth.

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6. Enterprises are Taking Control of Their Call Experience

Moderated by Bart Pesavento, Director Product Marketing, Neustar a TransUnion company. Panelists include Roger Anderson, Director Voice Planning Engineer, Kaiser Permanente; Melissa Blassingame – Director, Strategic Business Development, Twilio; John Nickey, Director Enhanced Comms, Inteliquent  a sinch company; and Henry Hayter, Principal, Product Management, Neustar.

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3. Building Back Trust: Steps to Get Consumers to Answer Their Phones Again

Moderated by Mary Barnes, Sr. Product Manager, Neustar. Panelists include Mark Hilton, Distinguished Member of Technical Staff, Verizon; Mick Moss, Product Director – TrustID Call Solutions, Neustar; Tim Cerato, Assistant Vice President, MarTech & Growth Marketing, Southern New Hampshire University; and BK Smith, Vice President of Product Management at First Orion.

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