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New and Innovative Technologies in Emergency Calling

Presented by Wolfgang Kampichler, Frequentis AG. Next Generation Emergency Services are designed to close the gap between the quickly evolving technologies (fixed and mobile IP-based communications) and the more conservative approaches required by the emergency communications industry. This presentation provides a comprehensive overview of the architecture envisioned and standardized for future emergency services. ETSI SC…

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User-Edge Focused Network Operations: Best Practices for Management, Performance and Troubleshooting

Presented by Jim O’Brien, VP of Server Engineering, CounterPath. As the usage patterns and expectations of Unified Communications end users have evolved, there is a growing need to examine how the area of network operations is shifting from “owned network” to “any network” observations. Network operations no longer involves service infrastructure, network bandwidth, network equipment…

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Voice Network Integration for SHAKEN

Presented by Steve Welham, Systems Architect, Metaswitch Networks. This session provides an insight into the network integration challenges and design criteria being faced by carriers implementing the SHAKEN framework based on Metaswitch experience with numerous carriers in North America. Steve Welham will share the company’s view of the evolving architectures and positioning of network functions…

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Hysteresis Histrionics: Preventing Outages Triggered By SIP Server Failover

Presented by Mark Lindsey, MTS, ECG. In late 2018, multiple large-scale SIP operators suffered service interruptions due to instability when SIP UAs (such as SIP phones) failover and begin en masse to use a different SIP server. The receiving servers were operational with no intrinsic problem, but the failover process itself triggered instability. This talk…

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