Eric was Deputy Chief Technology Officer and General Manager of the Communications Division at BEA Systems, primarily focusing on real-time multimedia communications and the telecommunications industry vertical.

Eric has made numerous contributions on protocols to the IETF (SIP, SIPPING, SIMPLE, LEMONADE, SPEECHSC, VPIM) and markup to the W3C (VoiceXML, CCXML, and MSCML). He is the inventor of the Applications and Services Infrastructure concept, bringing the web development paradigm to telephony applications. Service providers, application developers, and equipment manufacturers have since adopted SIP+XML as one of the motivations to moving to a SIP-based real-time communications infrastructure.

Prior to BEA Systems, Eric was a Founder and CTO at SnowShore Networks; CTO at Brooktrout Technology; and CTO of Cantata Technology. He has held various positions with ADC/Centigram, The Telephone Connection, MCI, Cable & Wireless, Texas Instruments, and Valid Logic Systems.

Eric holds SBEE, MBA, and Ph.D. Computer Science degrees from the Massachusetts Institute of Technology, Catholic University of Leuven, and Illinois Institute of Technology. He was a Lecturer at George Washington University and Adjunct Professor of Computer Science at George Mason University.