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| Property | Value |
| Name | Genesys IP Media eXchange Testing Report |
| Description | CT Labs was commissioned by Genesys to evaluate the call-handling performance of the IP Media eXchange (IPMX). The IPMX compo-nents were deployed on one, two, and three Windows-based servers, respectively, for each of the three tests described in this report. All VoIP calls were generated using an automation script running on the Empirix Hammer FX-IP platform, using the SIP protocol. In the first test, the IPMX was deployed on a single server. The results of this test reveal that a single high-performance server with 150 agents configured can effectively process in excess of 250 simultaneous callers at a rate of 8 calls/second, with half listening to music on hold, and the other half connected to agents. |
| Filename | ct-labs_Genesys_LT_Report 2004.pdf |
| Filesize | 430.7 KB |
| Filetype | pdf (Mime Type: application/pdf) |
| Creator | gbeith |
| Created On: | 11.09.2006 19:17 |
| Viewers | Everybody |
| Maintained by | |
| Hits | 2888 Hits |
| Last updated on | 12.09.2006 00:50 |
| Homepage | www.ct-labs.com |
SIP SPOKESPERSON
Eric was most recently Deputy Chief Technology Officer and General Manager of the Communications Division at BEA Systems, primarily focusing on real-time multimedia communications and the telecommunications industry vertical.
