Presented by David Hiers, ADP, and VoiceOps.

This session will be centered around the first two of four different media-related interop and defect issues that the presenter solved (the last two issues will be covered in a follow-on session the next day). The cases illustrate defects in the protocols, what happens when you don’t follow the protocols, bad things that can happen in spite of accurate and well intentioned protocol implementations, and the risks inherent in dancing around the protocols.